Appraisal Interview:Preparation
评估面谈：准备
- Create an informal,unhurried atmosphere
建立不拘泥、不仓促的气氛 - Don’t pre-judge the outcome of the interview
对面谈结果不要预设批判 - Use praise to build confidence
利用称赞来建立信心 - Encourage the appraisee to talk
鼓励被评估的人说话
Appraisal Interview:Face up to the problems
评估面谈：面对问题
- Invite self-appraisal(to reduce tension)
请同仁做自我评量（以降低紧张） - Discuss performance,not personality
讨论绩效，不是人身攻击 - Be positive! Criticize in positive language
保持正向态度！用正向语言批评 - No surprise
平日实时指正需改善之处，避免面谈时突然提出
Appraisal Interview:Look to the future
评估面谈：展望未来
- Structure the interview (prepare the agenda)
面谈结构化（准备议程） - Don’t get involved in irrelevant arguments
不要牵扯到不相干的争辩 - Focus on facts
焦点放在事实上 - Agree measurable targets,and a workable plan for the future
同意可测量的目标与未来可行的计划
